Service Department

SERVICE INFORMATION:

Vespa Servicio

Vespa Downers Grove is an Authorized Vespa, Piaggio, and Genuine Scooter Warranty and Service Repair Center. We offer Factory Trained, Certified Technicians on Staff and Utilize Authentic OEM Parts.

Should you have any questions regarding the service, maintenance, or wish to customize your scooter with a wide array of accessories, feel free to give us a call 630-515-3455 or stop in our showroom.


SERVICE APPOINTMENTS:

We do not require appointments for general service. Feel free to drive in and drop off your scooter when it is convenient for you. Should you wish to wait for your scooter, we do ask that you call our Service Department at 630-515-3455 to see if we can accommodate your service request while you wait.


SCOOTER TOWING:

We do not tow or ship motorcycles and scooters but are happy to provide you with a reputable tow service or shipping company that can meet your needs. Please contact the Service Department 630-515-3455 for information. If your scooter is still under warranty, check your warranty material to see if you still qualify for roadside service.


COMMONLY REQUESTED SERVICES THAT WE ARE UNABLE TO PERFORM:

Mari Cau

VINTAGE VESPAS  AND PIAGGIOS: As Piaggio USA is not able to supply us with authentic OEM parts for some vintage scooters, we are unable to work on some older models. Please call for more information 630-515-3455.

No Chinese Scooters

CHINESE SCOOTERS: Vespa of Downers Grove cannot work on Chinese scooters. We are sorry for any inconvenience this may cause you, but our history in attempting to work on these scooters is that they are difficult to service after prolonged storage periods for no specific reasons. This poses a problem for us as we guarantee all our work as our technicians are certified and we are unable to guarantee our work on these specific scooters. If we can't feel good about the service we provide, we simply will not do it.